Speaker Profile

Darlene Geller-Stoff

VP of Litigation Services, Compliance Point

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With three decades of experience in sales, direct marketing and contact center operations Ms. Geller-Stoff has advised Fortune 500 companies and executed hundreds of successful projects. Her company, Direct Communication Specialists, helps companies to build successful customer care, direct response marketing and sales programs and contact center operations. Ms. Geller-Stoff is frequently a featured speaker at conferences and corporate meetings (ATA, PACE, SOCAP, IPQC, DMA, Call Center Demo & Conference) and has been published in a number of internationally recognized magazines and newspapers. She is a past president of both the Southeastern Chapter of PACE and the Georgia Chapter of the Society for Consumer Affairs Professionals (SOCAP).

Ms. Geller-Stoff is also an expert witness certified in Federal Court and in her new role with CompliancePoint Litigation Services provides consulting support and expert opinions for cases related to Contact Center operations, privacy, TCPA issues.

Keywords

business development, Direct Communication Specialists, contact center operations, Litigation Services, ATA, PACE, SOCAP, SCTC